Hoxton SaySo
The right feedback to the right person, in real time
SaySo captures spoken feedback from visitors via kiosk, QR code, or survey link. AI transcribes, translates, and triages every response — routing critical issues to the right team member before visitors leave the building.
Choose how you collect feedback
Every venue is different. SaySo gives you three collection modes — use one, or combine all three.
Kiosk
Highest response rates
A dedicated iPad or Android tablet at exits, checkouts, or high-traffic pause points. Visitors speak naturally — no typing, no app download.
Learn more
QR Code
Zero hardware needed
Print a QR code on flyers, menus, posters, or signage. Visitors scan with their phone and speak — no app download required.
Learn more
Survey Link
Reach visitors after they leave
A shareable URL for email campaigns, SMS, post-event follow-ups, or anywhere you can paste a link.
Learn more
How SaySo works
Visitors speak — SaySo listens
- Use kiosk, tablet, phone, or any device
- Speak in any of 100+ languages
- Customized prompts & questions
SaySo transcribes & translates
- Cloud-based AI processing
- Real-time transcription
- Private by design
SaySo delivers key insights...
- AI analyses themes & sentiment
- Location & time stamped
- Nonsense filter built in
...and instant, intelligent alerts
- Live monitoring of key issues
- Automatic notifications
- Fully customizable triggers
From visitor voice to team action — in seconds.
Intelligent triage & alerts
AI classifies every response by urgency, sentiment, and theme — then routes critical feedback to the right person instantly. Duty managers, ops teams, or senior leadership each get what they need.
Fast and effortless
Speaking is five times faster than typing. Visitors give richer, more authentic feedback in 20–60 seconds with zero friction. Get started in minutes with hardware or no-hardware options.
Inclusive and multilingual
100+ languages, auto-detected and translated. Every visitor can be heard — not just those comfortable with English-language surveys.
SaySo Kiosk
The highest-response way to collect feedback
A dedicated tablet at your exit, checkout, or lobby. Visitors see the screen, tap to start, and speak for 20–60 seconds. No typing. No app. No friction.
Best for:
- Museum exits
- Attraction exits
- Hotel checkouts
- Restaurant lobbies
- Retail store exits
- Conference breakout areas
SaySo QR Code
Print it anywhere. Feedback from everywhere.
No hardware. No app. Just a QR code that visitors scan with their own phone. It opens a lightweight web page where they speak into their microphone — SaySo handles the rest.
Best for:
- Restaurant table menus
- Gallery signage
- Bathroom posters
- Event flyers
- Printed programmes
- Venue maps
SaySo Survey Link
Reach visitors after they leave
A shareable URL you can embed anywhere — email campaigns, SMS follow-ups, post-event thank-you pages, or social media. Visitors click the link and speak their feedback from any device.
Best for:
- Post-event email follow-ups
- Conference attendee surveys
- Hotel post-stay feedback
- Newsletter engagement
- Membership communications
Most venues combine modes
A kiosk at the exit for walk-out feedback. QR codes on table menus for dining feedback. A survey link in the post-visit email. All feedback flows into the same dashboard and analytics — regardless of how it was collected.
SaySo for your industry
Explore how SaySo is tailored for different sectors.
[Museums & Galleries
\Learn more](https://www.hoxton.ai/sayso/museums)
[Attractions & Leisure
\Learn more](https://www.hoxton.ai/sayso/attractions)
[Events & Conferences
\Learn more](https://www.hoxton.ai/sayso/events)
[Hospitality & Venues
\Learn more](https://www.hoxton.ai/sayso/hospitality)