Knowledge Base

Installation guides, Control Room help, troubleshooting and FAQs for your HoxtonAi people counting sensors.

Sensor Setup

Guides for receiving, registering, powering, connecting and mounting your HoxtonAi sensors.

Sensor Setup Guide A complete walkthrough for receiving, registering, powering, connecting and mounting your HoxtonAi sensor.
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Control Room

Learn how to set up sites, users, monitors, alerts and notification groups in the Control Room.

Control Room User Guide A comprehensive guide to setting up sites, users, monitors, alerts and notification groups in the HoxtonAi Control Room.
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Troubleshooting

Step-by-step guides for resolving common issues with sensors and connectivity.

What to Do If You Receive an Offline Alert Step-by-step instructions for getting your sensor back online after receiving an offline notification.
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FAQ

Answers to the most common questions about HoxtonAi sensors, networking and the platform.

What Is the Sensor Specification? Technical specifications for the HoxtonAi S1 sensor including dimensions, weight, connectivity and power.
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What Are the Network Requirements? Minimum bandwidth, ports, whitelisted domains and connectivity requirements for HoxtonAi sensors.
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How Do the Sensors Work? An overview of how HoxtonAi sensors use computer vision and AI to count people and provide occupancy data.
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