Measure, Optimise, and Understand Your Stores
In-store conversion rates, marketing ROI, staff optimisation, and real customer feedback — everything a modern retailer needs from footfall data.
Retail Is Flying Blind Without Conversion Data
Conversion Blindness
You spend on marketing but don't know what drives in-store traffic.
Staff Scheduling
Rotas based on gut feel, not real traffic patterns.
Store Comparison
No fair way to compare stores of different sizes and locations.
Silent Customers
Feedback limited to online reviews — you never hear from the satisfied majority.
Convert — In-Store Conversion Tracking
Combine footfall data with POS sales to calculate true conversion rates across your entire retail estate.
- Shopify POS integration for automatic sales data
- Compare conversion by store, day, and sales team
- Marketing ROI: measure what drives real footfall
- Portfolio analysis across city-centre, out-of-town, and roadside stores
22% Revenue uplift at first Vodafone franchise store
SaySo — Voice Customer Feedback
Capture real customer voices at the point of experience with AI-powered sentiment analysis.
- Voice feedback at exits or via QR codes on receipts
- Understand why customers buy — or leave without buying
- AI sentiment analysis across all responses automatically
What Hoxton delivers for retail
Track top performers and spread the skills
Rank conversion rates by store, shift, and team. Identify what your best performers do differently and roll it out.
Be there when you're needed
Optimise opening hours and staffing based on real traffic data, not guesswork. Know exactly when customers arrive.
Measure marketing effectiveness
Which campaigns actually drive in-store footfall? Connect marketing spend to real traffic and conversion.
Hear from customers, not just reviewers
Voice feedback captures the silent majority. Hear from the 95% who never post online reviews.
What our customers say
“Hoxton has become an integral part of our omnichannel strategy, giving us the visibility we need to make smarter decisions across our retail estate.”
“22% revenue uplift in the first month. The conversion data showed us exactly where we were losing customers.”
“We're now making data-driven decisions based on real data rather than assumptions about what's happening in our spaces.”
One sensor, 15 minutes, 98%+ accuracy
The S1 overhead sensor installs above your doorway with a single PoE cable. On-device anonymisation and cloud-based AI processing deliver enterprise-grade accuracy with complete privacy. No personal data ever leaves the sensor.
View sensors Installation guide
Explore Hoxton for Retail
[**Convert**
In-store conversion tracking with Shopify POS integration and portfolio analytics.
Learn more](https://www.hoxton.ai/convert)
[**SaySo**
Voice customer feedback that captures the silent majority and delivers AI sentiment analysis.
Learn more](https://www.hoxton.ai/sayso)
[**Sensors & Installation**
The S1 overhead sensor — 15-minute install, 98%+ accuracy, privacy-first by design.
Learn more](https://www.hoxton.ai/sensors)
FAQs
Common questions about Hoxton for retail stores.